Terms and conditions of use of the website

This page is devoted to the conditions of use of the Riva Care (hereinafter referred to as "Riva Care") website.

1. Acceptance of these terms of use

By accessing our website (www.riva.care), by visiting it or by using it, whether on a personal basis and/or on behalf of the legal entity for which you are acting as an agent, intermediary or employee, you expressly and unreservedly agree to the conditions of use set out below. RIVA CARE may freely change these terms of use at any time in order to adapt them to changes in the services and/or their use. Consequently, we invite you to consult them at each visit in order to take note of their latest version. This latest version is permanently available on our website.

The use of certain services offered by Riva Care implies your full and unconditional acceptance of all of these terms of use. Access to certain services may also be subject to full and unconditional acceptance of Riva Care's general terms and conditions, which are in addition to these terms of use.

2. Description of services provided

Riva Care is active in the health sector. The purpose of the Riva Care website is to provide general information about the services that Riva Care offers on its platform and in person, as an intermediary, as well as the services offered by its partners (healthcare professionals and partner laboratories).

3. Contractual limitations on technical data

Riva Care cannot be held responsible for material damage linked to the use of the website. In addition, the user of the website undertakes to access the website using recent, virus-free equipment with an up-to-date, latest-generation browser.

4. Intellectual property rights

All elements and information accessible on this website, as well as their compilation and layout (texts, photographs, images, icons, videos, software, databases, data, etc.) are protected by the intellectual property rights of Riva Care, subject to the possible rights of third parties.

The Riva Care names and logos that appear on the website are protected trademarks and/or trade names. The trademark "Riva" may not be used in connection with products or services identical to those of Riva Care SRL.

Any reproduction for commercial or advertising purposes of the information contained on the website, as well as any form of use and reproduction of the other constituent elements of the website, such as the graphic presentation, are strictly prohibited without prior written authorisation from Riva Care. Any infringement may result in civil and criminal proceedings.

5. Limitation of liability

Riva Care may not be held liable for direct and indirect damage caused to the user's equipment when accessing its website, resulting either from the use of equipment that does not meet the specifications indicated in point 3, or from the appearance of a bug or incompatibility.

Riva Care takes all reasonable and necessary measures to ensure the proper operation, security and accessibility of the website. However, Riva Care does not offer any guarantee of absolute operability and protection. Riva Care only undertakes an obligation of means. Riva Care reserves the right to interrupt access to the website at any time at its sole discretion, without notice or explanation.

Riva Care shall not be liable for any interruption, discontinuance, modification or alteration of the website or for any claim for damages arising out of such interruption, discontinuance, modification or alteration.

6. Protection of personal data

In the course of using this website, you may be asked to provide certain personal data to RIVA CARE. In this respect, we would like to assure you that Riva Care is committed to respecting your privacy and attaches great importance to the protection of your personal data which it may process in the course of managing its relations with the users of its website.

If you would like more information on how we may process your personal data and on your rights under the GDPR, please consult our privacy statement available on our website or send us an e-mail to privacy@rivamedical.com.

7. External links to other websites

In addition to links to its blog or the pages it manages on social media, the Riva Care website may contain hypertext links to other websites, as well as references to other sources of information, which are made available to you for information purposes only. Riva Care does not control these websites and the information contained therein and therefore cannot offer any guarantee as to the quality and/or completeness of such information. Riva Care accepts no responsibility for any unsuitable, illegitimate or illegal content on the hyperlinks or for any damage that may result from consulting them.

Riva Care cannot guarantee that these websites apply a privacy policy that complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and with the Law of 30 July 2018 on the protection of natural persons with regard to the processing of personal data. Users are therefore encouraged to verify this by reviewing the privacy policies that should be present on each website.

Riva Care authorises the creation of surface links that refer to the home page or to any other page of its website. However, the use of any techniques that aim to incorporate all or part of the Riva Care website into another website, in a way that even partially obscures the exact origin of the pages concerned, or could cause confusion about the source of the information, is strictly prohibited. If in doubt, please contact us by e-mail at contact@rivamedical.com. We will inform you promptly of the admissibility of your request.

8. Contacts

If you have any comments, suggestions or questions, please send an e-mail to contact@rivamedical.com.

9. Settlement of disputes

The present conditions of use are governed by Belgian law. Any dispute arising out of or in connection with the use of the website shall be submitted to mediation. If this fails, the dispute will be submitted to the exclusive jurisdiction of the French-speaking courts of Brussels.